Experience in MS Office Suite products.Experience installing and supporting Windows application software required.Desktop installation and support experience required – Microsoft Certified preferred.
Experience with network and telecom system cabling is helpful. Updates, revises reference materials, and work procedures. Prioritizes requests or problems according to established criteria and enters relevant data into a computerized user-request tracking system. Assists the Systems Administrator(s) with application/network/telecom deployments. Responds to requests from computer users regarding hardware, software, telecommunications, or network connection problems. The Computer Support Specialist will ensure that all desktop systems run smoothly in a fast-paced 24/7 environment.
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